Program Administrator + Property Manager

Ketchum, ID

Full Time

Mid Level

The Program Administrator (PA), acting on behalf of the Blaine County Housing Authority (BCHA), is a City of Ketchum employee. The PA manages the Silver Creek Living and Lift Tower Lodge facilities, including compliance. The PA also manages programs under the Authority’s jurisdiction, specifically screening applicants experiencing homelessness for program eligibility.

As the Program Administrator there is a unit available for housing at Silver Creek Living facility and ideally the Program Administrator will live onsite.

PRIMARY JOB RESPONSIBILITIES

Property Manage Transitional Housing

Process tenant turnover, including placement of new tenants and walking new tenants through lease agreements, expectations, and building
Manage tenant relations and general property oversite for BCHA and Ketchum’s transitional housing, with support from maintenance teams and City of Ketchum staff
Manage and track rental payments and tenant roster in property management database
Develop and maintain rapport with tenants
Track and enforce compliance with lease terms, community rules, and BCHA eligibility criteria, including tracking and providing letters of non-compliance and eviction notices
Effective and efficient daily on-site operation of the Silver Creek Living and Lift Tower Lodge facilities
Adhere to budget, securing advance approval for any item purchased if project is over-budget in that spending category
Ensure all vendors/contractors have valid workers compensation and liability insurance and obtain form and W-9
Monitor preventative maintenance and schedule preventative maintenance items as needed
Identify and coordinate external vendors, contractors, etc. and monitor the work to be completed, as well as time and materials used
Inventory and maintain a stock of required supplies and materials appropriate for the property and as approved by the Housing Operations Manager
Maintain clean properties in good repair with positive curb appeal

Housing Application Assistance and Database Management

- Review community housing applications of people experiencing homelessness; following up with the applicants on items which need further documentation
- Meet one-on-one with households to assist in the application process and respond to questions
- Manage database(s) and files for efficient retrieval of information on applicants and available transitional housing units
- Support Housing Director & Housing Operations Manager, as needed and when able

Office Administration

- Support Housing Operations Manager and Housing Director with their efforts, including but not limited to scheduling meetings, event setup, community outreach, and implementing new programs
- Proactively manage and discuss with supervisor workload, communication, calendar and applicant and tenant appointments to help meet the goals of the organization and serve the program participants effectively
- Actively engage in trainings, team building efforts, one-on-one and team meetings, and BCHA-related meetings and outreach activities
- Manage and organize hardcopy and online files
Track and recommend policy and process updates and areas that need clarity

REQUIRED SKILLS

Bilingual Spanish and English, comfortable professionally communicating verbally and in writing in both languages
Six years of experience in at least one of the following fields (four years of education can be substituted for experience): property management, bookkeeping, data management, customer service, public administration, or related fields.
Demonstrated ability to show empathy for clients and to maintain confidentiality
Work productively independently and as part of a team, both with staff and volunteers
Proficient in Microsoft Word, Outlook, Excel. Experience with customer relationship management systems (such as Salesforce) a plus
Ability to multitask and prioritize projects in a fast-paced environment
Possess a high level of self-motivation and initiative
Able to work occasional evenings and weekends

Licenses and Other Requirements

Driving may be a part of the job, therefore, a valid driver’s license and current auto insurance are required
Applicants must be able to pass a background check.

Working Conditions and Physical Efforts

Sufficient clarity of speech and hearing or other communication capabilities which permits the employee to understand verbal instructions and to communicate effectively
Sufficient visual acuity which permits the employee to perform the above duties
Sufficient manual dexterity to perform above duties
Physically and mentally perform the duties listed above (i.e.: bending, stooping: reaching, pushing, pulling, climbing, running, walking, standing, kneeling, crawling, lifting up to 50 lbs., grasping, seeing, etc.).
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Do you have a valid driver's license?*

What's your citizenship / employment eligibility?*

What's your highest level of education completed?*

Are you 18 years of age or older?*

What languages do you speak fluently?*

Desired salary*

Earliest start date?*

Have you ever been convicted of a felony?*

References: Please enter names and contact information:*

Please list your employment history starting with your current or most recent position. Please include the name of the organization, name of your supervisor, dates employed, compensation level, job responsibilities, and reason for leaving, if applicable.*

May we contact your previous supervisor for a reference?*

Are you a veteran or family member who qualifies for and are claiming preference pursuant to Idaho Code §65-503 or its successor?*

Have you previously claimed Veteran's Preference with the City of Ketchum?*

VETERAN’S PREFERENCE (Reference Idaho Code, Title 65, Chapter 5)

Per Idaho Code, Title 65, Chapter 5, Employer will afford a preference to employment of veterans. In the event of equal qualifications and experience between candidates for an available position, a veteran who qualifies will be preferred. If claiming veteran’s preference, please complete the information below and attach a copy of your DD-214 to this application.

The term “active duty” means full-time duty in the Armed Forces, but NOT active duty for training.

Part 1. Preference Eligible Veterans:
*I have a service-connected disability of 10% or more.
*I am the spouse of an eligible disabled veteran, who has a service-connected disability.
*I am the widow or widower of an eligible veteran and have remained unmarried.
*I do not meet any of the selections above, but I served on active duty in the armed forces of the United States for a period of more than one-hundred eighty (180) days and was honorably discharged.

Part 2. Documentation and Signature:

By uploading a copy of my DD214, I certify that all statements on this form are true and complete to the best of my knowledge. I understand that should an investigation disclose inaccurate or misleading answers, my application may be rejected and my name removed from consideration for employment with employer.

I have attached a copy of my DD214. Veteran’s preference will not be considered without this document.

DISCLAIMER & SIGNATURE

I certify that my answers are true and complete to the best of my knowledge and that intentional misrepresentations or omissions may be cause for the rejection of my application and that if hired, I may be released from employment.

I understand that the City may require me to successfully complete a pre-employment drug and alcohol test and a background check as a condition of employment and that continued employment may be based on the successful completion of similar tests.

I hereby authorize the City to contact any individuals, companies, or organizations listed in my application, resume, or otherwise identified during the hiring process to verify my employment history, qualifications, and other relevant information. I consent to the release of such information by the individuals, companies, or organizations contacted by the City, and I release them from any and all liability for providing this information in good faith.

I further release the City, its employees, and representatives from any liability or claims arising from their efforts to verify the information I have provided and from the use of any information obtained during the reference-checking process.

I understand that this authorization is a necessary step in the hiring process and does not guarantee employment.

Your electronic signature below indicates your agreement with the following statements: By typing my name in the following box and clicking submit button, I certify the above statements to be true and correct to the best of my knowledge, and that this information can be used for the purpose of processing my employment application and information.*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Program Administrator + Property Manager

PRIMARY JOB RESPONSIBILITIES

Office Administration

REQUIRED SKILLS

Apply for this position